HOW TO SET UP AN ACCOUNT WITH US:
1, PLEASE REQUEST A COPY OF OUR COMPANY INFORMATION REQUEST FORM TODAY:
B. BY PHONE CALL US AT 1-888-680-2888 TO GET A COMPANY REQUEST FORM
C. DOWNLOAD: CLICK HERE Customer Information Request Form TO DOWNLOAD & PRINT OUT THE FORM.
This form is available in PDF format only, PDF files require Adobe Acrobat Reader to open & print. If you do not have Acrobat Reader installed in your computer, please download a free copy here
2. FILL OUT THE REQUEST FORM AND FAX IT BACK TO US AT 510-770-5014 TOGETHER WITH A COPY OF YOUR STATE ISSUED RESELLER'S PERMIT.
3. WE WILL CALL OR E-MAIL YOU WITH INFORMATION OF YOUR NEW ACCOUNT LOGIN NAME WITHIN 48 HOURS.
HOW TO ORDER:
1. ORDERING ON LINE: LOGIN IN OUR SITE AND ORDER THE ITEMS YOU NEED AFTER SUBMIT YOUR ORDER, WE WILL REPLY YOUR ORDER CONFORMATION WITH 48 BUSINESS HOURS.
2. ORDERING BY PHONE: CALL OUR SALES REP. TOLL FREE AT 1-888-680-2888 or 1-510-770-5019
3. ORDERING BY FAX: PRINT OUT THE PURCHASE ORDER FORM AND FAX YOUR PURCHASE ORDER AT 510-770-5014
4. 1st TIME MINIMUM ORDER: THE MINIMUM ORDER REQUIRED TO PURCHASE ITEMS AT THE WHOLESALE LIST PRICE IS $200.00
METHOD OF PAYMENT: VISA,
MASTER CARD, AMERICA EXPRESS
CASHIER'S CHECK, MONEY ORDER, WIRE TRANSFER
* APPROVAL C.O.D BY UPS - ADDITION. $9.00 PROCESSING FEE ADDED TO S/H.
* AVOID C.O.D. CHARGES BY PRE-PAYING WITH YOUR CREDIT CARD.
* MAIL IN CASHIER'S CHECK OR MONEY ORDER.
CREDIT CARD INFO FORM: PRINT OUT THE CREDIT CARD FORM AND FAX YOUR FORM AT 510-770-5014
Any business check that is returned NSF will require all future orders to be paid by cashier's check, money order or wire transfer only.
INTERNATIONAL:
* For international orders, we accept Visa, Mastercard, American Express and Discover Cards, Wire Transfer, Money Order, Cashier Check and Paypal. If you select to pay by Visa or Master card, please fax photocopy of your credit card (both front side and back side) to 510-770-5014. Failing to do it will cause order cancellation.
* International customers please check any restrictions, duties, and taxes collected from your country before you place orders. New Era Distribution IS NOT RESPONSIBLE FOR ANY OF THE ABOVE FEES. AFTER THE ORDER WAS DELIVERED TO YOUR COUNTRY, IF YOU REFUSE YOUR PRODUCT OR THERE IS A DELIVERY FAILURE ATTEMPT, NEW ERA WILL CHOOSE TO ABANDON THE PACKAGE AND THERE WILL BE NO REFUND ISSUED FOR YOUR ORDER OR SHIPPING FEE.
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